Last updated: December 5, 2025
Mumzie ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our practice management platform for birth and postpartum doulas ("Platform" or "Service").
Please read this Privacy Policy carefully. By using the Platform, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the Platform.
We collect information that you voluntarily provide when you:
When you access the Platform, we automatically collect:
We use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.
We may receive information from:
🔒 We do not sell your personal information.
We share information when you direct us to, such as when you make your profile public or share client information with backup doulas.
We share information with third-party service providers who perform services on our behalf:
These providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
When you use the Platform, certain information is shared between Providers and Clients as necessary to facilitate the services:
We may disclose your information if required by law or in response to:
If Mumzie is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to:
Account deletion: When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
We implement appropriate technical and organizational measures to protect your information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the right to access the personal information we hold about you and to receive a copy of your data in a portable format.
You can update or correct your account information at any time through your account settings.
You can request deletion of your account and personal information by contacting us at privacy@mumzie.com.
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or updating your notification preferences.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at privacy@mumzie.com.
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
Data Transfers: Your information may be transferred to and processed in the United States. We use appropriate safeguards (such as Standard Contractual Clauses) to protect your information during international transfers.
For users on HIPAA-compliant subscription tiers, we implement additional safeguards for Protected Health Information (PHI):
If you are a healthcare provider, you are responsible for determining whether HIPAA applies to your practice and ensuring compliance with your obligations under HIPAA.
The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
We will respond to your request within 30 days.